At The Star Casino we take the protection of your personal and financial information very seriously. This policy sets out clearly how we gather, handle and safeguard the details you share with us, so you can feel confident when using our services.
The Information We Collect
When you create an account with us we ask for basic personal details such as your name, date of birth and contact information. This helps us set up and manage your profile in line with our operating standards.
To meet regulatory requirements we may also ask you to provide identification documents during the verification process. These documents allow us to confirm your identity and keep our platform secure for everyone.
In addition we record financial information necessary for processing deposits and withdrawals. This includes the payment methods you choose to use when transacting with the casino.
We only collect information that is relevant to running our services smoothly and responsibly. You can review the exact details we hold at any time by logging into your account.
How We Use Your Data
Your information helps us run your account day to day, process any withdrawals you request and keep our games fair. We also use it to detect and prevent fraud, which protects both you and other players.
From time to time we may send you updates about new features or offers. You can opt out of these messages whenever you wish through your account settings or by contacting our team directly.
Above all we use your data to meet our legal obligations, including checks required by the rules that govern our industry. This keeps everything transparent and within the proper boundaries.
Data Sharing and Third Parties
We do not sell player data to anyone. Your information stays within our control except where sharing is essential for the casino to function properly.
We work with trusted partners such as game providers and payment processors who help deliver our services. These companies receive only the information they need and are bound by strict agreements.
In certain cases we may also share details with regulatory bodies connected to our licence. This happens only when required by law or to resolve specific issues.
Data Security and Retention
We use recognised security measures including SSL encryption and secure servers to protect your information from unauthorised access. Our systems are reviewed regularly to maintain high standards.
We keep your data only for as long as necessary to satisfy legal requirements set by our regulatory body. This includes obligations under anti-money laundering rules that apply to our operations.
Once the required period ends we delete or anonymise the information so it can no longer be linked to you.
Your Privacy Rights and Contact Information
You have the right to access the data we hold about you, ask for corrections or request deletion where the law allows. These rights are subject to any legal limits that may apply to casino records.
If you would like to exercise any of these rights or have questions about this policy, please Contact Support. Our team can guide you through the process or connect you with the right person.
You can also manage many of your preferences directly in Manage Account Settings. This gives you quick control over communications and stored details.